Customer service forms are great for growing your business. In the past, if you wanted to find out what people thought about your products, you'd have to call them directly or send out direct-mail surveys. With so many people shopping and researching products online, it just makes sense to take your market-research efforts into the digital age.
You don't have to be a web designer or HTML-code writer to create and upload customer service forms to your website. When you use Quask FormArtist software, you can create:
- Feedback fields with multiple text lines for comments and suggestions
- Quizzes and contests, with prizes to increase loyalty
- Product-launch announcements
- E-brochures with pop-up surveys and polls
- Online return-and-exchange documents for faster transactions
Analyze Your Products and Services Using Customer Service Forms
Customer service forms give your website and your company a personal touch that may be missing from other sites. Most of your customers will tell you they like the idea of having a say in which products are produced. Your clients are the key to growth and prosperity. Produce excellent products and listen to what people have to say, and you'll inch ahead of the competition in no time.
When you use Quask forms, you do so much more than just gather information about your customers. The intelligent data-collection system allows you to sort respondents according to tastes, preferences, ages, genders and many other factors. You can export the data to an Excel spreadsheet and store it on your desktop for further analysis.